Our number one priority will always be the safety and wellbeing of our guests and team members. Mannings is anticipating on reopening soon and our focus will be on upholding an even higher standard of cleanliness than normal and on reassuring our guests and team members of our commitment to providing a safe environment in these unprecedented times.
New Standard Practices will include:
- Enhanced cleaning and disinfection processes, especially in high traffic areas
- The provision of personal protective equipment and updated training for team members
- Displaying social distancing signs throughout the building as reminders
- The implementation of a one way traffic system at reception.
Enhanced Cleanliness will include:
- The increased cleaning and disinfection of all public areas and guest rooms, paying special attention to high-touch items
- A reduction in soft furnishings in guest rooms
- The enhanced off-site professional laundering of linen to required temperatures
- The cleaning of guest rooms only after each guest stay, unless special requests are made prior to arrival
- Ensuring room keys are disinfected before guest arrival
- The implementation of social/physical distancing measures throughout the hotel, with appropriate signage in place, in line with local government advice
- The installation of a protective screen at our reception desk, for the safety of both guest and team members
- Express Check Out, with payment on arrival and VAT invoices emailed to guests after departure
- Providing team members with Personal Protective Equipment wherever requested and as required to meet government guidelines
- Providing personal hygiene and infection prevention training for team members
- Providing additional training for housekeeping, to ensure heightened cleaning standards are implemented and that PPE is used correctly
- The positioning of hand sanitizers at the entrance to the hotel and in all public and staff areas, including on each accommodation floor
Mannings Team Protocols include:
- Ensuring team members wash their hands frequently (every 30 minutes, as a minimum) and thoroughly throughout the day, with a well-being fitness check at the start of each day
- The provision of a staff PPE changing area / break room, ensuring social distancing is observed
- Implementing staggered shifts and designated break times to reduce staff contact
Mannings Restaurant:
- The main bar and restaurant will be closed until further notice
- There will be no restaurant breakfast service, but a Sunrise Breakfast Bag will be delivered to each room, each morning
- In the interests of the safety of both staff and customers, we are delighted to announce the Mannings Secret Garden: a smaller, but very exciting, pop-up, outdoor version of Mannings for the summer
UPDATED 12/06/20