Room Guide

Air Conditioning

Available on the third floor of the hotel – please call reception for help.

Bar

The bar is located on the ground floor through the restaurant.

OPENING TIMES:

Sunday through Monday            6:00 pm to 9:00 pm

Tuesday through Saturday        12:00 noon to 10:30 pm – last orders 10:00 pm

Beaches

Check out some of our great beaches

https://www.cornwalls.co.uk/top_ten/beaches.htm

Beaches – Dog Friendly

https://www.cornwall-beaches.co.uk/dog-friendly

Breakfast

Continental breakfast is included within your daily room rate if booked directly with us and is served in Mannings Restaurant on the ground floor.

We do offer a full range of fresh cooked to order breakfast options from our Good Morning breakfast menu.

Car Parking – Code 8282# for the passenger gate

We offer car parking on a daily basis which is chargeable (£6.00 per day) and you are more than welcome to leave your car in the carpark on the day you depart if you are still working in Truro.

Check In – Check Out Times

Our check in time is from 4:00 pm and check out is 11:00 am.

If you need a later departure please stop by reception and we will try to arrange this for you.

Chemist

Boots – Located on Pydar Street

https://www.boots.com/stores/317-truro-pydar-street-tr1-2bd

Super Drug – Located on Boscawen Street

https://www.superdrug.com/store-finder/#store-details/truro

Churches

https://www.visittruro.org.uk/things-do/churches-truro

Cinema

The Plaza cinema is just a short walk away, up Lemon Street.

https://wtwcinemas.co.uk/

Emergency Lighting

In the event of a power failure, the hotel’s emergency lighting will be activated.

Fire Alarms

If you have any physical disability that may hinder your evacuation, please contact reception immediately and will make a note on our emergency evacuation list.

An escape plan is located on the back of your door showing fire escapes, call points and extinguishers

On the hearing the fire alarm (a loud and continuous siren) walk slowly to the nearest fire escape and following the “green walking man signs” exit out of the building.

Report to the front of the car parks and remain there until a member of staff has arrived with a roll call.

Go Green

You can help make the difference by:

A towel hanging up means “I will use it again”

A towel on the floor means “Please exchange”

Hair Dryers & Irons

A hair-dryer can be found in your desk drawer or wardrobe along with an iron and ironing board

Hall For Cornwall – Cornwall Playhouse

For current shows:

https://www.hallforcornwall.co.uk/

Heating

Apartment Heating – pre-set to 21 Celsius:

Your temperature can be maintained by turning on the small unit to the side of your bedroom door

There will be a small on / off button in the top right – hand corner

Open the flap in the middle of the panel to reveal the buttons

The temperature button is the small button indicated with a small thermostat on it

To either raise or lower the temperature use the up or down button to the desired temperature – this will take a few moments for the unit to turn itself on.

If you have any problems please dial “0”

History of Truro

Take a quick look at Truro’s history

https://www.visittruro.org.uk/history-truro

Hospitals

Treliske -NHS – Royal Cornwall Hospitals

https://www.royalcornwall.nhs.uk/

Duchy – Private

https://www.duchyhospital.co.uk/

Hotel Heating:

Our heating is set to come on throughout the day (morning and evening) during the colder months of the year but you can lower also use the manual knobs on your radiator to either lower or raise the temperature during the winter months – right hand side knob.

If you have any problems please dial “0”

Heating Third Floor Rooms:

Please call reception for help.

Internet Access

Free internet access is available throughout the hotel, restaurant, bar and apartments.

Wi-Fi password – diamond6.

Housekeeping

Our team are generally around until 1:00 pm each day and if you need any extra toiletries, towels or special requests please dial “0”.

Late Night Drinking

Stop by reception for a list of late night drinking venues

Lounge

Our guest lounge is located is located on our mezzanine landing by room # 49 and #50 and is open form 7:00am to 10:00 pm.

Maintenance

If there is an issue with anything in your room please dial “0” and we will report this to our maintenance department.

Mannings Restaurant

Located on the ground floor – dial “305”

Opening Hours

Sunday through Monday –          6:00pm until late

Tuesday through Saturday –     12 noon until late.

Mannings Room Service

Dial “305 “

Available 6:00 pm to 9:00 pm every day of the week with a £4.50 tray service charge.

Room service is not available in our Apartments.

Medical Emergencies

Please call reception for out of hour’s medical assistance.

Our closet NHS facility is Three Spires Clinic on Infirmary Hill or Treliske Hospital.

Reception

Our reception desk is manned 24 – hours a day with our main team of receptionists on from 06:30am to 10:30 pm and then our night security team take over from 10:30 pm until 6:30 am.

Restaurants in Truro 

Supermarkets & Department Stores

M & S – Located on Lemon Quay

Sainsburys – Located on Treyew Road Truro

https://stores.sainsburys.co.uk/0671/truro

Waitrose – Located on Tregurra Park Truro

https://www.waitrose.com/bf_home/bf/648.html

Tesco – Located on Garras Wharf

https://www.tesco.com/store-locator/truro/garras-wharf

Co -Op – Located at 26 Boscawen Street

https://www.coop.co.uk/store-finder/TR1-2QQ/26-boscawn-street

Aldi – Located in Highertown

https://www.aldi.co.uk/store/s-uk-E0399

Taxis

Early morning taxis in Truro can be difficult to find so please try to book in advance with a member of the reception team the night before.

Telephones

Dial “0” for reception.

Dial “305” for the restaurant and rooms service.

Room to Room Dial “2” in front of the room number that you need.

To call an apartment dial the apartment number.

Television

A variety of channels are available on Freeview.

Toiletries

We keep a few basic items in reception for a small charge.

Tourist Information

Stop by Visit Truro – 30 Boscawen Street

https://www.visittruro.org.uk/

https://www.visitcornwall.com/

https://www.visitfalmouth.com/

https://www.dayoutwiththekids.co.uk/things-to-do/south-west/cornwall

https://www.iwalkcornwall.co.uk/walks/

https://www.thegooddogguide.com/cornwall/truro/dog-friendly-pubs-and-restaurants

https://www.nationaltrust.org.uk/days-out/days-out-in-cornwall

https://www.visitnewquay.org/

Transportation

The bus station is located at the end of Lemon Quay.

The Railway station is a 20-minute walk away – or we can arrange a taxi for you.

Wi-Fi Password

diamond6